Privacy Policy

1 Information We Collect

When you contact us through the website, phone calls, WhatsApp, or enquiry forms, we may collect:

• Name
• Mobile Number
• Email Address
• Delivery Address
• City / State Details
• Order Enquiry Information

We collect this information only for customer communication and order-related purposes.

2 Purpose of Information Collection

• Responding to product enquiries
• Confirming fireworks orders
• Customer support communication
• Delivery coordination
• Sharing product availability and seasonal offers
• Improving website experience and customer service

3 No Online Payment Collection

Surya Agencies website does not support direct online shopping or payment transactions. Since online payment is not available on the website:

• No credit card details are collected
• No debit card information is stored
• No internet banking or payment gateway data is processed

4 Product & Pricing Information

Product details, prices, and offers shown on the website are provided for informational purposes only. Availability and pricing may vary depending on season, stock, and transportation conditions.

5 Cookies & Website Usage

Our website may use basic cookies or analytics tools to understand visitor activity and improve website performance. Cookies do not collect sensitive personal information. Users can disable cookies through their browser settings if preferred.

6 Data Protection

Surya Agencies takes reasonable measures to protect customer information from unauthorized access, misuse, or disclosure. However, no internet-based system can guarantee complete security.

7 Sharing of Information

We do not sell, rent, or trade customer personal information to third parties. Customer information may only be shared when necessary for delivery coordination, legal compliance, or transport logistics.

8 Third-Party Links

Our website may contain links to external websites or social media platforms. Surya Agencies is not responsible for the privacy practices or content of third-party websites.

9 Children’s Privacy

Our products are intended for purchase by adults only. We do not knowingly collect personal information from children. Adult supervision is strongly recommended while using fireworks products.

10 Changes to Privacy Policy

Surya Agencies reserves the right to update or modify this Privacy Policy at any time without prior notice.

11 Contact Information