Surya Agencies

1 About Surya Agencies

Surya Agencies is a Sivakasi-based fireworks supplier offering a wide range of crackers, gift packs, sparklers, aerial items, fancy novelties, and festival celebration products. Product details, pricing, and offers displayed on this website are for customer reference and enquiry purposes only.

2 Product Display & Availability

• All products shown on the website are subject to stock availability.
• Product images are for reference purposes only. Actual packaging, colors, sizes, or designs may vary slightly.
• Prices and offers may change without prior notice depending on market conditions and seasonal availability.
• Certain products may become unavailable during peak festival seasons.

3 No Online Payment Facility

Surya Agencies does not provide direct online shopping or payment options through the website. Customers can:

• Browse available products and gift packs
• Check fireworks categories and offers
• Contact our sales team directly for orders

4 Order Confirmation

• Orders will be confirmed only after direct communication with our team.
• Bulk and wholesale orders may require advance confirmation.
• Customers are requested to verify product quantity, delivery location, and pricing before finalizing the order.

5 Pricing & Offers

• Special seasonal discounts may apply
• Selected offers may include free freight or promotional benefits
• Rates are subject to change without prior notice
• No tax and no packing charges are applicable.
• Free lorry freight may be provided for eligible orders.
• Minimum order value should be ₹7000.
• In case of non-availability of items, products may be changed without compromising quality and value.
• Customers are requested to compare the quality, variety, size, and contents of products while comparing prices with other companies.
• Surya Agencies reserves the right to modify pricing, discounts, and product combinations at any time.

6 Delivery & Transportation

• Delivery timelines may vary depending on location, transport availability, and seasonal demand.
• Customers are advised to place orders early during festival seasons to avoid delays.
• Shipping and free delivery are applicable only for orders above ₹7000.
• Surya Agencies is not responsible for delays caused by transport services, weather conditions, strikes, or unforeseen circumstances.
• Delivery availability may differ based on state regulations and fireworks transportation rules.

7 Product Safety

• Use fireworks safely and responsibly
• Follow all safety instructions printed on the product packaging
• Ensure adult supervision for children while using fireworks
• Store fireworks in a cool and dry place away from fire sources

Surya Agencies is not liable for damages caused by improper handling or unsafe usage of fireworks products.

8 Cancellation & Returns

• Once an order is confirmed and dispatched, cancellation may not be possible.
• Due to the nature of fireworks products, returns or exchanges are generally not accepted.
• Any damaged or incorrect items must be reported immediately upon delivery.

9 Intellectual Property

All website content including Logos, Product images, Brand names, Design elements, and Text content belongs to Surya Agencies and may not be copied or reused without permission.

10 External Links

This website may contain links to third-party websites or services. Surya Agencies is not responsible for the content, security, or privacy practices of external websites.

11 Limitation of Liability

Surya Agencies shall not be held responsible for indirect or accidental damages, delivery delays, product misuse, temporary website interruptions, or technical inaccuracies.

12 Contact Information